In 2010, I wrote a short article about the need for Pubic Transport integration with shopping centres and the need to consider this integration when granting resource consent.

I love the idea of having public transport as part of the mall, not just tacked into the side of a building, or 5min walk away across several streets with heavy groceries. Here is what I consider essential to the uptake of public transport, and making PT relevant and usable for everyone that uses shopping centres.

1) Routes – All PT routes near a shopping centre should stop at that shopping centre. The stops/stations should be as close as physically possible to each other, and different routes should use the same (where possible) stops, not different stops blocks away.

2) Access – Stops / Stations should be conveniently located to main entrances to the mall. They should not be located outside the carpark, but rather right next to the door. There should be undercover access to the stop/station

3) Station Quality – Stops / Stations should have enough seating for the majority of shoppers using PT. The station should be undercover, and have windbreaks and where possible should be inside the building (like the new Christchurch Exchange lounge) but unlike the Invercargill Bus waiting room (which is about 200m from most of the bus stops.
Stops should have the complete time tables displayed for all routes in the area (including routes which may depart from other nearby areas). Additionally electronic signs must be visible and display the next 5 buses or so on the way (Christchurch is pretty good for this)

4) Integration with the Mall – Public transport times should be concurrent and relevant to the hours of the shopping centre. The shopping centre should display time table information within the mall, perhaps in the food courts or at a high traffic zone which is further away from where the stop is.

Westfield Riccarton Shoppingtown is one of the largest malls in New Zealand. Unfortunately, while it sits on the busy and congested Riccarton Rd, near the heart of Christchurch and with over 10 bus routes, integration with transport is woeful. There are 4 bus stops which service Riccarton Mall. Of those the closest, the minimum distance to walk is 50 metres from the mall exit , which is unsheltered from wind or rain. The stop on the other side of the road is another 100 meters away. There is no in-store mall signage for public transport to advise people where the bus stops are, nor to advise the times of services.

Red = existing bus stops Green = main mall entrances

Red = existing bus stops
Green = main mall entrances

Additionally, from around this time or prior, the Christchurch City Council (CCC) has been fighting an up hill battle to try and install bus lanes on Riccarton Rd, a core arterial route through one of the biggest shopping areas in the city for many bus services, but also very congested. Until recently, they have been defeated by shop owners waging short sighted battles against losing their car parks.

I’m happy to announce that recently it was announced that this section would be redeveloped to add in bus lanes, that the bus stops would consolidated, moved closer to the mall entrance and a suburban lounge would be built.

It should be noted that while you would assume Westfield would be supportive of enhancing access to their shopping centre and eager to provide better facilities for their customers, this was not the case.

“[Christchurch City Council] then looked at the possibility of putting the interchange along Westfield shopping centre’s prime Riccarton Rd frontage but it had to drop that plan because it could not negotiate a satisfactory ground lease over the 10 parking spaces required for the project.”

“Cr Paul Lonsdale agreed the Westfield frontage was the best location for the interchange but said he had been privy to some of the negotiations with the shopping centre’s owner and it was clear to him that option was closed.

“They (Westfield) are trying to hook us into something we cannot do. The only option we have is this option. I’m disappointed it is the only option but it is the best of the options we have,” Lonsdale said.”

“This is by far the best interim option we have had. It needs to serve the bus users right now. We can’t afford to have our bus users waiting in the rain for another winter,” Clearwater said.

I think it’s important to keep in mind that we can not rely on corporate interests to choose the best deal for the benefit of the public, nor should we let those short-sighted interests continue to hold back progress, as the last 5 years have done. But enough of that sour note because this is a celebratory post as the CCC has planned, overcome and delivered and further below are the pictures of the first Christchurch suburban interchange, followed hopefully soon by our new road layout.


I would also like to acknowledge Generation Zero for their “Get Riccarton Moving” campaign which saw them encourage the public through an email campaign and an “80’s Dance Party” event to collect public submissions on the improvements, sadly the wonderful work they do doesn’t often receive credit.

Thanks to everyone who signed and shared the petition. There’s no mention of it (or our submissions) in any of the articles the Press has published, but I went to the end-of-year Public Transport Advisory Group meeting last night and was told first hand that the petition was brought up numerous times by councillors in yesterday’s Council meeting where they made the final decision. It had a real impact apparently! – Rosalee Jenkin, Christchurch Gen Zero”

Before we show  you the final results, here are the plans:


DSCF3593 DSCF3594 DSCF3600

This success story has been 5 years (if not longer) in the making, and it’s easy to see how much this development will improve the lives of the thousands that use these bus routes. I’d also like to bring pressure on other shopping centres that have poor public transport integration and challenge these destinations to embrace changes like these.

palms top

For just one example of many, here is the Palms shopping centre in Shirley, Christchurch. Note the distance from the mall entrances (green). Below is a photo of the closest bus stop to the mall – doesn’t make public transport a very appealing choice does it?

palms outside

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